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  • step 1 - Approach 
  • Hello sir
  • Hello welcome to the candy shop
  • step 2 - Determine needs
  • Yes, gummies are my favorite
  • I see you looking at the gummie candy
  • step 3 - Present Product
  • We have all different types of flavors which are great tasting which give you many options to choose from
  • Ok
  • Start by greeting the customer
  • Step 4- Overcome objections
  • Well no but we do have strawberry instead if you would like that.
  • learn the customer wants and needs
  • Step 5- closing the sale
  • Would that be all for you today?
  • I can assist you  right here then
  • .Make suggestions.Mention a product feature and it's benefit to the customers.Educate the customer about the product's features and benefits.
  • Step 6 - Suggestion sellingStep 7 - Relationship management 
  • Would you like to add bubble gum to your purchase for 25% off ?
  • Can I get your email or phone number for future updates
  • .The customer will have an objection.Listen to the customer's concerns .Provide the customer with details to address uncertainties..Assist the customer in choosing the product best for them so they'll be comfortable with their purchase
  • Do you have any raspberry
  • ok i'll just take strawberry
  • Get the customer's positive agreement to buy.
  • Yes
  • Suggest additional merchandise and service that will save you customer moneyCreate a way to maintain contact with the customer once the sell is completed.
  • No
  • No thank you
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