UX Concept Development
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I am interested in purchasing a wooden toy for my daughter’s upcoming birthday
I always support local businesses wherever possible, so I log on to Google on my laptop one evening when the children are in bed.
I Googled "handmade wooden toys Perth", and scroll through the options provided.
I click on the link to a website for the Men's Shed in Cannington as this suburb is close to my home address. The home page shows me some information about the Men's Shed and their toys.
I see a link to Etsy Store, I click on this and was redirected to the online store.
I scroll through the toy options and select a (insert type of toy).
I see that there is a postage and pick up option, and elect to pick it up as it is close to my home address.
The Etsy store allows me to pay online with my credit card and emails me a receipt for my purchase.
I return to the Men's Shed homepage and find the information for pick up times as well as the address.
I decide to collect the toy on the following Monday when the children at at school, select this time on the website and enter my contact details.
My purchase is completed and I am happy with the ease with which I was able to find the toy I was seeking.