Identication -Front office
Storyboard Text
- May I get her Identification card and kindly fill up the registration form.
- Yes sure. May I know you mom's full name and Date of Birth?
- Good morning, Sir. May I assist you.
- ADMISSION COUNTER
- Check patient's name and DOB against Identification card and relevant documents.
- Good morning, I want to register my mom for surgery tomorrow.
- My mom's name is Michalle Yong ,24/08/1960.
- Yes, please.
- Good morning, Sir. May I assist you.
- May I get your Identification card and kindly fill up the registration form for us.
- May I know your full name and Date of Birth.
- ADMISSION COUNTER
- Yes. I need to be admitted under Dr Josh for further investigation.
- Check patient's name and DOB against Identification card and relevant documents.
- My name is Antony Xavier,23/02/1959
- Okey, I will fill up the form.
- Female patients will be registered as UF 1 and a temporary MRN will be given as SOP (IT/SOP/002-Code White).
- Hi Jane, this patient brought in by paramedic. Patient found unconscious at roadside. There are no details about the patient.
- Noted RN Dina. As A temporary identifier I will register this patient as UM 1 and will provide temporary MRN for patient.
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