Set Your Sales - Storyboard
Storyboard Text
- There are six steps in the selling process. The first step is prepare to sell. You can’t sale without preparation. You first need to acquire knowledge about the products
- A salesperson needs to identify the product’s features and benefits. They also need to find their potential customers.
- The last part of the preparing to sell is sales presentation.
- It’s establishing relationship with customers.
- In the first few minutes of contact, salesperson can gain a potential customer. A salesperson puts the customer at ease. They gain customer confidence.
- What’s the second step?
- The third process of selling is discovering customers need.
- When the customer don’t know what they want, the salesperson would need to discover their needs by asking skillful questions and to listen carefully.
- The fourth process of selling is prescription phrase.
- Prescription phrase includes the sales presentation which is two parts: sales talk and product demonstration.
- A salesperson offer solutions to the customer’s need and it’s based on that particular customer.
- What’s the next phrase?
- Reaching closure is the fifth phase of the selling phrase.
- Many salesmen believed that closure has two purposes: identifying any remaining objections(resistance) the customer may have and getting the order.
- Some tips for handling objections is to listen from the customer point of view and to welcome them.
- The final phrase in the selling process is reaffirming the buyer-seller relationship.
- During this phase, the salesmen is responsible for helping customers feel confident about their purchase.
- A salesperson follow up the sale to reassure the customer that they had not been sold something that they don’t need.
- Thank you so much for walking me through the selling process.
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