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- I bought this here last week, and I bought a Medium, as I always do. When I tried it on at home it was way too small.
- Yes that is correct,I am not satisfied with this sweater, and I want action.
- Thank you for letting me know about the situation. OK so you bought the sweater last week and it doesn't fit nore does the size up. Correct?
- Listens, thanks for complaint, and restates the question
- I want to see a manager of the department!
- I want a sweater that fits or my money back!!
- Lets try to see what went wrong here, do you think the sweater could have been labeled wrong? or maybe we could look at some other size sweaters to see if they would fit, or we can just give you a refund
- OKso maybe if we can't find a good size that fits we can give you a refund. I will tell you just so you know our policy'sfor returns are, you have to have the receipt, The sweater has to be in the same good condition as when you bought it, and only my manager can give you cash.
- Investigated the problem and explained the company policies
- Took action
- I want a cash refund right now!!!!
- I can certainly do that for you ma'am, give me one moment as I go get the refund, May I have your receipt.
- END SCENE
- Ok manager, her sweater doesn't fit, and she meets all the company policy guidelines can you please get her a cash refund
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