Untitled Storyboard

Slide: 1
my hamster passed away yesterday. I'm so sad I don't know what to do
oh no, Im so sorry, I know exactly how you feel. I've been through something similar.
Really?
receiver
sender
Chanel: Talking in personMessage: Talking about her hamster diedEncoding: the sender tells how she feels
Slide: 2
yes when my dog died, I was so sad that I couldn't even sleep and eat food.
oh my God! I'm so sorry that happened to you. are you okay now?
Decoding: Receiver Starts to try share her experience to comfort and build empathyExternal noise: People talking
hahha..
@@$
Slide: 3
no, it's still so sad when I think about it. I was worse back then you are right now. oh, and when my grandma passed out 3 years ago...
Wait a minute... Why am I comforting her? I'm the one having a hard time right now... and what does she mean she was worse than me?
Internal Barrier: the conversation continues in an overly self-centered manner, preventing the sender from continuing her own story.Feedback: listen to her story first and say something related to herEthical responsibilty: It's good to build rapport, but listen and comfort first before telling your own story.

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