How does the problem you want to solve relate to them?
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Arlene wants to get a Busniess degree, but is not ready to attend a 4 year collegebecause she is adjusting to cilivian life and raising her daughter.
How do they currently solve this problem?
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[add a person]
Give them a name, age, gender, occupation or role, and any other appropriate demographics
How does this solution connect to their needs?
Arlene likes the option of attending community college this because she hasen't been to school in four years and is feeling axious about the demands of colege courses and _____.
What do they care about?
How does this solution not solve this problem?
[name] doesn't like ______ and wishes _____.
How do they currently solve this problem?
What is their technical skill level or subject matter expertise?
[name] knows [technology] and [subject matter]
What are the pros?
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What are the cons?
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Will they need a point and click interface or will they be configuring and programming?
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