PPN transfer
Storyboard Description
Tranferto PPN in under 2 mins
Storyboard Text
- Thank you for calling ICICI Lombard, this is Vikas, How may i help you?
- Hi Vikas, This is Shreya, I recently got into an accident and want to register motor claim
- I'm very sorry to hear it, I hope you are OK?
- Thank you for your consideration, it means a lot. What do I need to do in order to register claim.
- Call duration 6 secs
- I'll definitely help you with this, Please share your last name & policy #.
- Call duration 13 secs
- OK, My last name is Ms Surve, & policy # is 3001/17324xxxx/00/000
- Call duration 20 secs
- Thank you Ms Surve, Please allow me a minute while I pull up your details
- Call duration 27 sec
- Ok, Great, I see that you are our preferred customer and we have a dedicated team to help you.
- Call duration 35 secs
- Oh...WOW, that's real nice.
- Call duration 45 secs
- Call duration 55 secs
- Call duration 1min 10 secs
- Call duration 1min 15 secs
- Call duration 1 min 20 secs
- Sure, Please stay on line while I connect you to our team to assist you further.
- Call duration 1min 30secs
- Thank you for calling ICICI Lombard, you were speaking to Vikas. Have a great day ahead,.
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