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  • Jabulani, what is wrong my friend?
  • Eish man, I don't really understand this whole "journey" thing.
  • Are you talking about the poster about RAM's "journey?"
  • Yebo!
  • For me it is talking about how RAM has done great things but there is always room to do better.
  • What can we possibly become better at? Are we not already the best?
  • There is always room to improve. We need to treat ever customer as if they are the one and only!
  • You right, you right! What can we do to make the customers feel that way?
  • That's a great question! You see, the journey shows the different ways or steps that can be taken  to make our customer feel special.
  • What is going on here?
  • Have you seen the poster?
  • Yes, I am so excited about this! It helps me understand where we are heading and that I can play a role in this. I feel part of something great!
  • There are so many things we can do or that is still missing. Where do we start?
  • YES! but guys, lets talk about this next week, we need to get back on the road!!
  • Yeah, you are right. Have a great day!
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