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- I am interested in purchasing an Apple Watch
- Welcome to the Apple Store. What can I help you find?
- I think I am interested in either the Apple Watch Series 9 or Apple Watch Ultra 2.
- Come follow me and I can show you all the new watches we have in stock. Are you looking at any in particular one.
- I love the Apple Watch SE!! I am so excited to buy it, I really appreciate your help.
- I am so glad I could help you. Before you leave would you be interested in purchasing an extended warranty? You do get a 1 year warranty but if you purchase Apple Care it goes beyond the one year
- I would definitely be interested in Apple Care. What is the cost?
- For 1 year it is 69.99 but for 3 years it is $125.99. If I were you, I would get the three year knowing your watch is protected with Apple Care. It is a great investment for the watch
- I would like to purchase the 3 year Apple care. What is your return/exchange policy
- Okay perfect. Let's get that taken care of. The return exchange policy is 7 days and you must have your receipt with you to do the return or exchange.
- Seven Days LaterComing back for a return
- Hi, I bought this Apple SE Watch last week and I have decided that I would like to get the Apple Watch 9 instead, is that possible?
- Sure as long as you have your receipt and the purchase was made within the last 7 days
- Yes my receipt is here in the bag. I bought it last Saturday so looks like it is within 7 days
- I checked the back and there is one Apple Watch 9 Series left.
- Thank you so much. I am so happy to be able to exchange for the watch I really wanted. This was such a great experience.
- You are welcome, we pride ourselves on good customer service as long as everyone abides by the rules
- I will be back again soon to purchase a Mac Book. I will be telling all my friends about you.
- Thank you! I enjoyed working with you!
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