XYZ Medical Center Interface Issues that Impact Older Adults
Storyboard Text
- The pace of population aging is faster than in the past. In 2020, the number of people aged 60 years and older outnumbered children younger than 5 years. Between 2015 and 2050, the proportion of the worlds population over 60 years is expected to almost double from 12% to 22%. There is no typical older person. A comprehensive public health response should address the diversity in older people's experiences and needs. Health conditions associated with ageing include hearing loss, cataracts, chronic conditions like diabetes and COPD, mental health issues, as well as geriatric syndromes such as frailty, falls, and urinary incontinence (WHO, 2022).
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- The challenges faced by the elderly population using digital products and interfaces highlight critical aspects that need attention for more inclusive design. Small fonts and poor color contrast make it difficult for older users to read content on websites and apps. Buttons, drop-downs, and links are often too small for comfortable interaction, leading to frustration and difficulties in navigation. Mobile apps often exacerbate readability problems due to small text sizes and unsuitable color choices. Seniors often feel excluded from online platforms as content and design are primarily geared towards younger demographics (Kane, 2019).
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- The user's motivation for using the interface is centered around addressing the barriers to adopting mobile applications for health-related interventions among older adults. The user's primary motivation is to facilitate better engagement and interaction among older adults using mobile health applications (Ahmad, 2022)
- Accessibility challenges can be addressed by creating interfaces that adapt to different user needs, offering customizable text sizes, high contrast options, and larger interactive elements. Providing flexible inputs such as typing or voice rather than restricting users to a single input method can create a more inclusive design. Simplify error messages and aid users in rectifying mistakes without punitive measures (Kane, 2019).
- Increasing text size and providing high-contrast interfaces can significantly enhance readability, These changes benefit not only the elderly but also users with various visual abilities. Larger buttons, dropdowns, and clickable areas ensures easier navigation for users with declining manual dexterity, benefiting not only the elderly but also individuals with motor skill impairments or disabilities. By enabling various input methods (e.g., typing, voice input, or selectable options) rather than solely relying on specific input mechanisms. This aids in accommodating different preferences and capabilities among users, not just the elderly.
- I Feel Healthy Today- Yes- No
- References Ahmad et al., (2022) Willingness, Perceived Barriers and Motivators in Adopting Mobile Applications for Health-Related Interventions Among Older Adults: A Scoping Review. National Library of Medicine. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8915330/ Kane, L., (2019) Usability for Seniors: Challenges and Changes. Nielson Norman Group. https://www.nngroup.com/articles/usability-for-senior-citizens/ World Health Organization, (2022). Ageing and Health. Retrieved October 28, 2023 from https://www.who.int/news-room/fact-sheets/detail/ageing-and-health
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