Karen runs a local plumbing firm in Smallville. Six people work for her. She has "Gold" and "Silver" level customers.
Joe is a local resident. He has a flood in his house. Joe is not happy. He needs a solution to his problem. Joe is one of Karen's "Gold" customers.
Joe
Joe calls Karen. He could use PreVisionX to order the service, but he is too stressed!
Karen uses the PreVisionX web app to immediately dispatch Michael to fix Joe's problem.
Michael gets a text message from PreVisionX telling him he has a new job. He gets onto it immediately.
PreVisionX guides Michael to Joe's house. It tells Joe when Michael will arrive and what he looks like. Karen tracks Michael's progress on the map.
Michael
ETA 5 Minutes
Michael gets to Joes's house. PreVisionX tells Karen and Joe that he arrived in under ten minutes - well within the "Gold" standard.
Michael fixes the leak. PreVisionX tells everyone that it took 47 minutes to do. Joe is happy. He confirms Michael's excellent work using PreVisionX.
Back in the office. Karen "presses the pay button" on PreVisionX. Michael is immediately paid and Joe's credit card is charged, with no paperwork. Karen can prove her company delivers superb service.