User Journey
Storyboard Text
- John starts off his day normally
- User Looks for a Solution to Their Problem
- Researches Solution
- John discovers SecureIQ
- Finds Potential Solution
- john is a new employee who has just started working as a claims investigator.
- User Engages with Product
- Engaging with New Product
- john is a new employee who has just started working as a claims investigator.
- New Product is the Solution to Their Problem
- He realizes that SecureIQ allows for natural language querying of large data pools, and feels compelled to try it since it is simple to use and will allow him to understand the data better
- John faces a problem
- PROBLEM!
- John begins writing server queries in an attempt to understand the data, and is now able to understand the dataset and know which factors to look out for when looking for fraud
- John begins writing server queries in an attempt to understand the data, and is now able to understand the dataset and know which factors to look out for when looking for fraud
- John realizes that he doesn't quite understand the collected user data and doesn't know what to look at when trying to detect fraud
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