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HMW - 1

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HMW - 1
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  • Email from Investo....Hmmm Unpaid premiums...
  • Should not have transferred all the funds from my primary account ...
  • What now? I need to pay my premium. eish
  • Absolutely none of the above Dolly - there has to be an easier way...
  • I missed my premiums again...
  • Besides - too busy, my shift starts in less than an hour...
  • You can make a direct deposit or EFT or let us go to the branch . we can even phone the call center for assistance
  • That's not cool. You know your savings are important
  • I can send Investo a WhatsApp... Surely this will be good enough
  • Surely there is an easier way to bring my policy up to date. without going through all those steps...
  • Did you know that you may also change your deduction date and banking details yourself online...?
  • Dear Jim - thank you, premium debited today from your account . TA
  • My name is Jim, policy number - please deduct arrears immediately from my account. TA
  • Now that is what we call service...
  • Oh wow - I will use WhatsApp myself going forward
  • Jim - did you sort out your Investo unpaid premium from the other day?
  • Oh yeah - it was super easy, I sent a WhatsApp and they immediately processed the payment
  • Did you know that you can change payment dates and banking details online on all Investo policies... Cool right Dolly
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