Complaint Process
Storyboard Description
Staff complaint process.
Storyboard Text
- FAIR
- SAFE
- INCLUSIVE
- Deakin Office environment where people with various culture and diversity work.
- Deakin Office environment where people with various culture and diversity work.
- DISCRIMINATION
- Deakin Office environment where people with various culture and diversity work.
- DISCRIMINATION
- Ema walks to her senior to discuss about the ongoing work.
- DISCRIMINATION
- Senior colleague Insults and harasses her in a wrong manner.
- Senior colleague Insults and harasses her in a wrong manner.
- DIRECT APPROACH
- Senior colleague Insults and harasses her in a wrong manner.
- Victim is depressed by the harassment of the senior colleague.
- Victim directly approaches the harasser for resolving the issue.
- SUPPORT
- MANAGER
- MANAGER
- Victim is thinking about talking to the higher authority regarding the harassment.
- HDCO
- Victim decides to talk to manager first and find a solution to the case. Here Manager asks her to discuss the severity of the matter with HDCO.
- Manager discusses the issue with harasser.
- COMPLAINT FORM
- FORMAL COMPLAINT
- Victim discusses the details of her harassment with the HDCO where he advises her to lodge a complaint to service desk through phone or doing online.
- INFORMAL COMPLAINT
- Victim gets employee assistance from colleagues.
- Victim lodges the complaint on the Deakin support system as advised by the HDCO
- Victim lodges the complaint on the Deakin support system as advised by the HDCO
- Ema is enjoying a cup of coffee in the office canteen where she seems to be happy after all the support she received from the higher authorities of Deakin.
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Image Attributions
- Boats. Watercolor. - Mark Bonica - (License Attribution )
- IMG_0440 - zaphad1 - (License Attribution )
- Painted patterns - asgw - (License Attribution )
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