Agency_OM_Upsell
Storyboard Text
- Good morning, Are you able to help me with my airline booking changes?
- Good morning, Yes, of course, may I have your name /ID and the date of your flight please?
- WELCOMEACCELYAONE ORDER
- I am Mr. Green and I have purchased a fight for 25th December 2022.
- Just a moment please
- AGENT SIGN INUSER ID_____PW ________
- As I am travelling for Christmas with gifts for my family, I would like to buy an additional checked bag please. Thank you.
- Mr. Green, I see your Order with flight and other products you have purchased. What would you like to change, please?
- Agent- Lady R.
- Mr. GreenOrder IDOrder Item IDFlightsChecked BagExtra BagPrem. Seat
- Oh, yes, indeed, that would be perfect. Please update my Order and process my Credit Card for the additional payment.
- Mr. Green, Yes, sure. I have booked an extra checked bag for you. For an additional $xx, would you like to get one of our premium seats?
- Agent- Lady R.
- Order IDOrder Item IDFlightsChecked BagExtra BagPrem. Seat
- Thank you dear Lady R. for your quick and great support. I am very much looking forward to my trip. Wish you a nice day, bye.
- Thank you Mr. Green, for your business. Your Order has been updated and payment processed. You can now refresh your app with new details.
- Agent- Lady R.
- Order ID updatedOrder Item IDFlightsChecked BagExtra BagPrem. Seat
- Order IDOrder Item IDProduct 1Product 2Product 3Product 4
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