Omar is about to sit on his desk at home, in work attire, his tie loosened, with his PC on the desk. He opens his personal email, looking tired but focused.
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Scene 2 - Potential Customer's Problem
Travel with wego
Dear Mr Omar,We regret to inform you that your booking has been canceled. Refund processing must be completed in person at our office during business hours.Thank you for your understanding.Travel with wego,
Omar’s laptop screen displays an email with the subject line: "Booking Cancellation Notice".
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Scene 3 - Omar after reading the email
I booked my trip two days ago, and now it’s canceled without notice! And they’re telling me I have to visit their office just to get my money back? This is so inconvenient!
Omar’s expression shifts from curiosity to frustration as he stares at the laptop screen displaying the cancellation email. Beside him, a partially packed suitcase sits on the floor.
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Scene 4 - Solution is Swift Getaways
Omar, looking frustrated, grabs his phone and dials his friend. His friend answers, and after hearing about the issue, he suggests Swift Getaways app. Omar’s face brightens with hope as he listens intently.
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Scene 5 - Brand Reinforcement
Swift Getaways
Log In
Omar opens the Swift Getaways app on his phone, intrigued. The app’s clean, user-friendly interface welcomes him with a prompt to create an account. He taps “Sign Up”.
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Scene 5 - Sum up Product
Sign Up
he selects the packages icon, the app seamlessly guides him through the process, displaying the package details, total cost, and payment methods. With a final tap on “Confirm Booking,” Omar smiles, feeling excited and relieved as the confirmation screen appears, assuring him that his dream trip is now planned.
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"You should try Swift Getaways app!! they offer free cancellations within 24 hrs, and no office visits required"