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Vaccine Safety
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- COVID-19 Vaccination CounselingTips for Health Providers
- LISTENUnderstand underlying concernsCONVEY EMPATHY to build trustDON'T CHALLENGE MISPERCEPTIONS This can backfire and reinforce misinformationFOCUS ON THE DISEASEPivot the conversation to the disease itselfUSE EFFECTIVE COMMUNICATION STRATEGIESand end with a plan or call to action
- My next client worries that the vaccine isn't safe and was rushed. Let's see if I can help her out.
- Do you have questions about COVID vaccination?
- How did they make it so fast? It's like the government is using us as guinea pigs.
- ListenUnderstand underlying concerns and questions
- I can understand your concern! I had questions too before I was vaccinated.
- Did you? That makes me feel better. But I'm worried it isn't safe.
- Convey empathy and trust
- I'll answer all your questions about safety. It's important to remember that COVID-19 is really dangerous.
- That's great. Unfortunately three of my patients died and many more were hospitalized. I don't want that to happen to you. COVID is still out there.
- I don't know anyone who got really sick, though.
- Focus on the disease Pivot the conversation to the disease itself
- But I read that there might be magnets and microchips in the vaccine. That can't be safe!
- Thanks for reminding me - you had questions about safety. The vaccines have been given to over 40% of the US population, and before that there were months of studies.
- Don't challenge misperceptions
- I have read the safety information and I believe they are safe and effective.
- Can I help you make a plan to get vaccinated?
- Its okay to be nervous. This is new. But I'm so glad you will be protected.
- It's okay to be nervous. This is new. But I'm so glad you will be protected.
- Okay. I'm still nervous but I guess its the right thing.
- End with a plan or call to action
- We have a clinic on Thursday, or you can walk in to a vaccination center.
- I'll come Thursday, since you guys are the ones giving it. I trust you.
- Next time...
- My next client doesn't think COVID is a danger to him.
- Mine is worried about her fertility.
- Mine thinks he had COVID and doesn't think he needs a vaccine.
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