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Unconcerned about covid
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- COVID-19 Vaccine CounselingTips for Health Providers
- Counseling for COVID-19 vaccination can be hard. These techniques can make your counseling moreeffective.
- LISTENUnderstand underlying concernsCONVEY EMPATHY to build trustDON'T CHALLENGE MISPERCEPTIONSThis can backfire and reinforce misinformationFOCUS ON THE DISEASEPivot the conversation to the disease itselfEND WITH A PLANor call to action
- Pharmacy
- My next client thinks that COVID-19 isn't a risk to him so he sees no reason to be vaccinated.
- COVID Vaccine
- We are offering COVID-19 vaccination today. Are you ready to get the vaccine?
- No, thanks. I don't need the vaccine.
- Can you tell me why you don't think you need the vaccine?
- Listen.Understand the patient’s underlying concerns
- I don't pay much attention to Covid rates, but I haven't gotten it yet even when rates have been high.
- Anyway, I am young and healthy. It's not like I'd die if I got it.
- Pivot to focuson the disease
- Being healthy is great, but it doesn't make you immune to COVID. Healthy young people have died, too. And many, many have gotten very sick and been out of work for weeks.
- COVID rates are going to go up and down. You'll be at risk until we get everyone vaccinated.
- COVID Vaccine
- Convey Empathy
- Okay, but I don't understand why I'd make myself sick for two days just to avoid the risk of getting COVID someday. It doesn't make sense.
- I understand. No one wants to be sick with side effects.
- COVID Vaccine
- Pharmacy
- You will probably be sore at the injection site. The kind of side effects that would make you miss work are more common after the second shot.
- If you can plan to have the second shot before a day off that is great. For most people the side effects are mild. Although it doesn't feel great, the side effects are just your body's way of building immunity.
- So will I need to miss work?
- COVID Vaccine
- Provide accurate information
- End with a plan or call to action
- Pharmacy
- I do think getting the vaccine is the right thing for your health. What do you think?
- I think you've made your case. Okay, let's get it over with.
- COVID Vaccine
- Next Time...
- My next client is pregnant and wants to know if the COVID-19 vaccine is the right choice.
- Mine wants to know whether to vaccinate her teen.
- Mine is worried about side effects.
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