Avarent

Avarent

Storyboard Text

  • Leasing Agent CRMSearching toolpotential tenantsPotential renters / units
  • Hello, my name is Guillaume, I'm a Leasing Agent at Avarent !My daily file is updated.Oh ! Mrs Smith, a potential tenant who is searching for a apartment downtown with 2 bathrooms !Let's see what I can prupose and call her !
  • File Uploaded !
  • 1 match !Apartment 2 bedrooms + 2 bathrooms + downtown + available on 05/07/2022
  • Contact : Mrs Smith+33 6 07 88 99 20Notes : ....
  • I accept you proposal ! I will be moving september. Can't wait !
  • Great !Your apartment will be checked and you will join the community in september.Check your emails, you will receive an invitation for a BBQ to welcome you !
  • 6 months later ...
  • Oh no ! My faucet is leaking ...No worries : let's call the Avarent front desk for assistance
  • Let's see if the appointment is confirmed in my dedicated portal. Yes it is !
  • Mrs Smith, I've created a request for our technical team. A technician will be there tomorrow at 09:00. Is it ok for you ?
  • Our Technicien will be there at 9:00 to fix your problem
  • Perfect, thanks !I will add a great comment on the survey !
  • If it's okay for you I'm closing your request in my app !
  • Each morning, when the file has been uploaded, I'm ready to work !The potential tenants are updated each night from a file and from a portal.I qualify all new leads in order to create a contact with all preferences.And I search for a match in our Buildings Units available now or in 30 days, and call my potential tenants.I also manage the waiting list by calling each 14 days the potential tenants.We also have a special rental program The Prestige with a dedicated waiting list and potentials tenants.
  • My CommunitySecure access to Guillaume
  • Front Office CRMCreate ticketAssign to TechnicienFollow up
  • Tenant PortalMap + filtering;portal views available units and the respective rentersRaise service request
  • Technicien CRMTasks statuts
  • Renters PortalRental StatutsHandover List/taskRaise service request
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