Acme Corp. Replacement Order
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User Stories and Agile Development
By Aaron Sherman
A core tenet of modern development processes is agile development. This development methodology stresses using small, bite-sized user stories to define what a system does from a user perspective, not a technical one. A user cares if a product is fast, easy to use, and solves their problem. They do not care if it follows a 3-tier architecture, has Mongo DB, or if it is using Rails or Asp.net.
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Storyboard Description
A story about shipping a replacement to an Acme Corp. customer
Storyboard Text
- I have your order pulled up. Can you tell me what was wrong with it?
- 85E-J3D2-6K3
- The box was broken when it arrived. My widget was completely destroyed.
- I'm sorry to hear that. We'll ship you a free replacement right away. It should arrive in three days.
- Reorder
- Free
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