Julia organises staff training

Julia organises staff training

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Storyboard Description

Julia wants to organise training for a staff member, but first needs to go through her HR department.

Storyboard Text

  • Julia organises staff training
  • Mary, I've had some complaints from your customers that you are too abrupt. I'd like you to attend customer service training as soon as possible.
  • Sure Julia, whatever you think.
  • Julia, we can organise the training, but it may take weeks, as first we need to find a provider and engage them. But first you must fill out a training request form before we can help you.
  • HR, this is Julia, could you please organise customer service training for my staff member Mary for next week.
  • Oh no, this will take weeks, and I hate this red tape! And there will be more complaints in the meantime...
  • Mary, I've finally organised some customer service training for you. Sorry it's been a long time coming, I know you do your best... but I have had more customer complaints and you should have had this training weeks ago.
  • Ok Julia, just send me the details.
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