Calls identification

Calls identification

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  • LESSON 1
  • Introduction
  • 2015 at Denmark University
  • Guys, that was briliant semester. Look forward to meet you again.
  • Agree with you, Jensen. We enjoyed these last months.
  • Yep! Hope we will come to Denmark soon.
  • May 2018 in Denmark TV spot
  • May 2018 in Denmark TV spot
  • That sounds good. I should invite my old Slovak friends 
  • Jensen e-mails to Jozef
  • Jozef Slovák Hi Jozef, long time no see. How are you? And how is Peter? As you know, ice hockey world championship is held in Denmark this year. Let me invite you both to enjoy this event. There is enough space in my house. Just let me know, please. Jensen
  • This storyboard will guide you through the story of three friends. It explains how to identify the national, international and roaming calls.
  • LESSON 2
  • National call
  • It is end of semester and three friends - Jensen, Jozef and Peter have to say goodbye. Jozef and Peter have to go back to Slovakia from Erasmus study program.
  • Jozef reads the e-mail
  • From: Jensen Lehmann Let me invite you both to enjoy this event. There is enough space in my house. Just let me know, please. Jensen
  • Jensen was watching TV, when he noticed the spot about approaching ice hockey championship.
  • Jozef calls Peter
  • From: Jensen Lehmann Let me invite you both to enjoy this event. There is enough space in my house. Just let me know, please. Jensen
  • Hi Peter. I just received an e-mail from Jensen. He invited us...
  • He realized, it is good opportunity to invite his good old friends from Slovakia to his country to enjoy the championship.
  • Peter answers the phone
  • Jensen sent an e-mail invitation to Jozef
  • Jozef calls his boss
  • Hmm, such a strange ringtone boss !? Could I get a vacation for next 2 weeks? It's really important...
  • I'm on a business trip in England, that's why that strange ringtone. Anyway, you can have a vacation... But do not forget to explain your agenda to that newbie - Francesco.
  • This lesson will explain to you what is national call and will show you all the possible options of national calls.
  • Jozef is pleased because of invitation from Jensen. However, he knows he has to arrange a lot of things before he can confirm the visit.
  • I should announce this to Peter. I am going to call him immediately.
  • Jozef calls Peter to announce that good news. It is national call - because Jozef calls Peter from Slovak phone number to Slovak phone number. What is more, they both are in Slovakia.
  • From: +421 ... To: +421...
  • Peter travels by train, when Jozef calls him. It is national call also for Peter. He has Slovak phone number and he travels in Slovakia.
  • That's amazing. I am in! You know, I do not need to go to work. I am fully present. You should arrange vacation and we can go.
  • Jozef calls his boss to ask for vacation. Jozef hears strange ringtone - it is signal that called person is abroad. Nevertheless, it is national call again, because boss uses Slovak phone number.
  • Great! Thank you. You are the best boss ever!
  • Boss on the phone +421...
  • LESSON 3
  • International call
  • Jozef calls Jensen
  • Hi Jensen, Jozef is speaking. I just want to confirm your invitation. Me and Peter will come to your place ...
  • Great! I will call you once we arrive to Denmark airport. See you!
  • Nice to hear that. I look forward to meet you both again after years.
  • Jensen on the phone +45 ...
  • Jozef calls his colleague
  • F'cesco on the phone +39 ...
  • Hi Francesco. I am going to Denmark for 2 weeks, so we have to...
  • Oh! I almost forgot! Francesco! I have to call him right now.
  • Peter calls Jozef
  • Jozef on the phone +421...
  • How is it going dude? Are you ready for a trip of the year? I've already packed my jersey and national flag.
  • National vs. International call
  • It is quite simple to distinguish between national and international call. Please, type your own explanation of difference in the text box below.
  • Type here
  • This lesson will explain to you what is international call.
  • LESSON 4
  • Jozef calls Jensen to Denmark to confirm their visit. It is international call because Jensen uses Denmark mobile operator. Not Slovak one. Anyway, Jozef knows it and he is aware of additional fee.
  • Customer service call
  • Good morning Orange. Please, I would like to check whether my roaming is active...
  • Jozef calls Francesco to explain his new temporary agenda. Francesco is newbie from Italy. Despite he works in Slovakia, he still uses his original Italian number. That's why this call is international as well.
  • Arrival to Denmark
  • Hi Jensen. We just arrived to Copenhagen. Where are you?
  • Peter calls Jozef. They are both in Slovakia and they both use slovak mobile operators. It is national call.
  • Jozef calls his friend
  • 1st period Slovakia 1:1 Russia
  • It is time to check your learning progress here. In your own words, please explain the difference between national and international call.
  • Roaming call summary
  • This lesson will explain to you what is roaming call.
  • Roaming call
  • Jozef & Peter have to check availability of their roaming before their departure. They know calling & answering the phone abroad is not possible without activated roaming.
  • After arrival to Copenhagen, Jozef calls Jensen. It is roaming call because Jozef is abroad now. Without roaming, he could not call not even answer the phone.
  • Guys, I can't come to airport. I'm sorry. Please, take a bus to city center, I will wait for you there.
  • Jensen on the phone +45 ...
  • During hockey match, Jozef wants to show off so he calls his friend Mišo to Slovakia. Mišo uses slovak operator. It is roaming call again, because Jozef is still abroad.
  • Mišo on the phone +421...
  • Wow! I can see you live at TV. I guess you have a great time...
  • Hi Mišo. I bet you will never guess where I am at the moment...
  • It doesn't matter whether you are in Denmark, Italy or wherever else.  When you want to make a call or answer the phone abroad or out of your operator network coverage, you have to use roaming. Moreover, it doesn't matter you call on number of your own operator or foreign one.
  • LESSON 5
  • Summary
  • Question 1
  • Please, identify this kind of call:             - you want to call your friend living in Russia
  • To: +7 ...
  • From: +421...
  • Question 2
  • Please, identify this kind of call:             - Francesco has some urgent case to solve with Jozef
  • From: +39...
  • To: +421...
  • Question 3
  • Please, identify this kind of call:          - Jozef's mum came to his place. Nobody's home. She calls him
  • From: +421...
  • To: +421...
  • Congratulation!
  • You passed this course successfully! Thank you and we hope to see you soon at the next course.
  • This lesson will check your knowledge about identification various kinds of calls.
  • Correct answer: INTERNATIONAL CALL
  • Your answer: National     International     Roaming
  • Correct answer: ROAMING CALL
  • Your answer: National     International     Roaming
  • Correct answer: NATIONAL CALL
  • Your answer: National     International     Roaming
  • Thank you

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