eCounsel Student
Storyboard Text
- My name is Abdul, I feel the need of counselling, I can book an appointment through UNITEN eCounsel application.
- Let's see... next Wednesday at 9:00AM works for me. And I'd like to meet at the counseling center on campus.
- Just received a notification, my appointment is today at 9:00 AM!
- The student logs in and sees their dashboard, showing their upcoming appointments and any notifications.
- I arrived at counselling on the appointment date, the earlier the better.
- The student clicks Counsellor Lists , Book Appointment and selects selects a date and time from the availability calendar, choose their suitable service and Face-to-Face as their preferred appointment type.
- That sounds really tough. Can you tell me more about what's been going on?
- I've been feeling really overwhelmed lately. Between my classes and family stuff, I just don't know how to keep up.
- The student receives a confirmation message and a reminder closer to the appointment date.
- Thank you, that was really helpful. I'll check later for the summary and any resources you recommended.
- On the day of the appointment, the student goes to the location they specified and meets with their counselor in person.
- During the appointment, the student discusses their issues and receives support and guidance from the counselor.
- After the appointment, the student receives a summary message and can access their resources and suggestions in chat with the counsellor.
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