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Message: Asking the customer how they are doing and what she would like to order

Encoding: The customer is thinking about how to respond

Channel: Verbal

Message: Response on what she would like to order

External Barrier: The loud car sounds. which distracted the waiter.


Decoding: Customer plans out what to order as pointing to the menu

Feedback: Customer points to the menu

Internal Barrier: Customer is on her phone

Feedback: Customer thanks the waiter for the food after she noticed.

Message: The waiter bringing the customer's bill

Feedback: Customer signs the bill to pay for her order.

Message: The waiter says goodbye to the customer and politely asks them to come again

Feedback: The customer responds back to the waiter.

Good morning, how are you today? What would you like to order?

*not that great...*

1 cheese burger, please

Beep Beep (loud car sounds)

Sorry mam...Can't hear you. Could you please point to the menu

Points to the menu

*Brings food*

Wasn't able to notice because she was on the phone

On her phone

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The customer

Receiver: The waiter

Thank you for the food

*Brings the bill for the food*

Pays for her order

Thank you for coming, see you next time

Thank you, see you

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Create your own at Storyboard That

Message: Asking the customer how they are doing and what she would like to order

Encoding: The customer is thinking about how to respond

Channel: Verbal

Message: Response on what she would like to order

External Barrier: The loud car sounds. which distracted the waiter.


Decoding: Customer plans out what to order as pointing to the menu

Feedback: Customer points to the menu

Internal Barrier: Customer is on her phone

Feedback: Customer thanks the waiter for the food after she noticed.

Message: The waiter bringing the customer's bill

Feedback: Customer signs the bill to pay for her order.

Message: The waiter says goodbye to the customer and politely asks them to come again

Feedback: The customer responds back to the waiter.

Good morning, how are you today? What would you like to order?

*not that great...*

1 cheese burger, please

Beep Beep (loud car sounds)

Sorry mam...Can't hear you. Could you please point to the menu

Points to the menu

*Brings food*

Wasn't able to notice because she was on the phone

On her phone

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The customer

Receiver: The waiter

Thank you for the food

*Brings the bill for the food*

Pays for her order

Thank you for coming, see you next time

Thank you, see you

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Create your own at Storyboard That

Message: Asking the customer how they are doing and what she would like to order

Encoding: The customer is thinking about how to respond

Channel: Verbal

Message: Response on what she would like to order

External Barrier: The loud car sounds. which distracted the waiter.


Decoding: Customer plans out what to order as pointing to the menu

Feedback: Customer points to the menu

Internal Barrier: Customer is on her phone

Feedback: Customer thanks the waiter for the food after she noticed.

Message: The waiter bringing the customer's bill

Feedback: Customer signs the bill to pay for her order.

Message: The waiter says goodbye to the customer and politely asks them to come again

Feedback: The customer responds back to the waiter.

Good morning, how are you today? What would you like to order?

*not that great...*

1 cheese burger, please

Beep Beep (loud car sounds)

Sorry mam...Can't hear you. Could you please point to the menu

Points to the menu

*Brings food*

Wasn't able to notice because she was on the phone

On her phone

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The customer

Receiver: The waiter

Thank you for the food

*Brings the bill for the food*

Pays for her order

Thank you for coming, see you next time

Thank you, see you

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Create your own at Storyboard That

Message: Asking the customer how they are doing and what she would like to order

Encoding: The customer is thinking about how to respond

Channel: Verbal

Message: Response on what she would like to order

External Barrier: The loud car sounds. which distracted the waiter.


Decoding: Customer plans out what to order as pointing to the menu

Feedback: Customer points to the menu

Internal Barrier: Customer is on her phone

Feedback: Customer thanks the waiter for the food after she noticed.

Message: The waiter bringing the customer's bill

Feedback: Customer signs the bill to pay for her order.

Message: The waiter says goodbye to the customer and politely asks them to come again

Feedback: The customer responds back to the waiter.

Good morning, how are you today? What would you like to order?

*not that great...*

1 cheese burger, please

Beep Beep (loud car sounds)

Sorry mam...Can't hear you. Could you please point to the menu

Points to the menu

*Brings food*

Wasn't able to notice because she was on the phone

On her phone

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The customer

Receiver: The waiter

Thank you for the food

*Brings the bill for the food*

Pays for her order

Thank you for coming, see you next time

Thank you, see you

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Create your own at Storyboard That

Message: Asking the customer how they are doing and what she would like to order

Encoding: The customer is thinking about how to respond

Channel: Verbal

Message: Response on what she would like to order

External Barrier: The loud car sounds. which distracted the waiter.


Decoding: Customer plans out what to order as pointing to the menu

Feedback: Customer points to the menu

Internal Barrier: Customer is on her phone

Feedback: Customer thanks the waiter for the food after she noticed.

Message: The waiter bringing the customer's bill

Feedback: Customer signs the bill to pay for her order.

Message: The waiter says goodbye to the customer and politely asks them to come again

Feedback: The customer responds back to the waiter.

Good morning, how are you today? What would you like to order?

*not that great...*

1 cheese burger, please

Beep Beep (loud car sounds)

Sorry mam...Can't hear you. Could you please point to the menu

Points to the menu

*Brings food*

Wasn't able to notice because she was on the phone

On her phone

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The customer

Receiver: The waiter

Thank you for the food

*Brings the bill for the food*

Pays for her order

Thank you for coming, see you next time

Thank you, see you

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Create your own at Storyboard That

Message: Asking the customer how they are doing and what she would like to order

Encoding: The customer is thinking about how to respond

Channel: Verbal

Message: Response on what she would like to order

External Barrier: The loud car sounds. which distracted the waiter.


Decoding: Customer plans out what to order as pointing to the menu

Feedback: Customer points to the menu

Internal Barrier: Customer is on her phone

Feedback: Customer thanks the waiter for the food after she noticed.

Message: The waiter bringing the customer's bill

Feedback: Customer signs the bill to pay for her order.

Message: The waiter says goodbye to the customer and politely asks them to come again

Feedback: The customer responds back to the waiter.

Good morning, how are you today? What would you like to order?

*not that great...*

1 cheese burger, please

Beep Beep (loud car sounds)

Sorry mam...Can't hear you. Could you please point to the menu

Points to the menu

*Brings food*

Wasn't able to notice because she was on the phone

On her phone

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The customer

Receiver: The waiter

Thank you for the food

*Brings the bill for the food*

Pays for her order

Thank you for coming, see you next time

Thank you, see you

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Create your own at Storyboard That

Message: Asking the customer how they are doing and what she would like to order

Encoding: The customer is thinking about how to respond

Channel: Verbal

Message: Response on what she would like to order

External Barrier: The loud car sounds. which distracted the waiter.


Decoding: Customer plans out what to order as pointing to the menu

Feedback: Customer points to the menu

Internal Barrier: Customer is on her phone

Feedback: Customer thanks the waiter for the food after she noticed.

Message: The waiter bringing the customer's bill

Feedback: Customer signs the bill to pay for her order.

Message: The waiter says goodbye to the customer and politely asks them to come again

Feedback: The customer responds back to the waiter.

Good morning, how are you today? What would you like to order?

*not that great...*

1 cheese burger, please

Beep Beep (loud car sounds)

Sorry mam...Can't hear you. Could you please point to the menu

Points to the menu

*Brings food*

Wasn't able to notice because she was on the phone

On her phone

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The customer

Receiver: The waiter

Thank you for the food

*Brings the bill for the food*

Pays for her order

Thank you for coming, see you next time

Thank you, see you

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Create your own at Storyboard That

Message: Asking the customer how they are doing and what she would like to order

Encoding: The customer is thinking about how to respond

Channel: Verbal

Message: Response on what she would like to order

External Barrier: The loud car sounds. which distracted the waiter.


Decoding: Customer plans out what to order as pointing to the menu

Feedback: Customer points to the menu

Internal Barrier: Customer is on her phone

Feedback: Customer thanks the waiter for the food after she noticed.

Message: The waiter bringing the customer's bill

Feedback: Customer signs the bill to pay for her order.

Message: The waiter says goodbye to the customer and politely asks them to come again

Feedback: The customer responds back to the waiter.

Good morning, how are you today? What would you like to order?

*not that great...*

1 cheese burger, please

Beep Beep (loud car sounds)

Sorry mam...Can't hear you. Could you please point to the menu

Points to the menu

*Brings food*

Wasn't able to notice because she was on the phone

On her phone

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The customer

Receiver: The waiter

Thank you for the food

*Brings the bill for the food*

Pays for her order

Thank you for coming, see you next time

Thank you, see you

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

Sender: The waiter

Receiver: The customer

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Storyboard Text

  • Sender: The waiterReceiver: The customer
  • *not that great...*
  • Good morning, how are you today? What would you like to order?
  • Beep Beep (loud car sounds)
  • 1 cheese burger, please
  • Sender: The waiterReceiver: The customer
  • Sorry mam...Can't hear you. Could you please point to the menu
  • Sender: The customerReceiver: The waiter
  • Points to the menu
  • Message: Asking the customer how they are doing and what she would like to orderEncoding: The customer is thinking about how to respondChannel: Verbal
  • Wasn't able to notice because she was on the phoneOn her phone
  • Thank you for the food
  • *Brings food*
  • Message: Response on what she would like to orderExternal Barrier: The loud car sounds. which distracted the waiter.
  • Pays for her order
  • *Brings the bill for the food*
  • Decoding: Customer plans out what to order as pointing to the menuFeedback: Customer points to the menu
  • Thank you, see you
  • Thank you for coming, see you next time
  • Internal Barrier: Customer is on her phoneFeedback: Customer thanks the waiter for the food after she noticed.
  • Sender: The waiterReceiver: The customer
  • Message: The waiter bringing the customer's billFeedback: Customer signs the bill to pay for her order.
  • Sender: The waiterReceiver: The customer
  • Message: The waiter says goodbye to the customer and politely asks them to come againFeedback: The customer responds back to the waiter.
  • Sender: The waiterReceiver: The customer
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