SOS AND WWM VP
Storyboard Text
- Ding!
- Yes No
- You are the last to leave. Arm home?
- No thanks
- Also, start Walk With Me?
- John leaves the house to buy some bread. He gets a notification on his phone as he leaves his yard.
- Ding!
- Verisure detects John is the last to leave and offers to arm his home.
- We noticed you stopped walking, but aren't home yet. We just wanted to make sure you're ok.
- Verisure Chat Bot
- I'm ok. I was just talking with a friend.
- Verisure also offers to start Walk With Me. John sets a timer for 20 minutes.
- Verisure Chat Bot
- Would you like to extend the time we walk with you?
- ok
- John is happy.
- 19 minutes later...John gets a notification on his phone.
- Verisure used a chat bot to check up on John when the data suggested he had stopped moving, wasn't home, and the timer had almost run out. John replied saying he was ok.
- ok
- Verisure Chat Bot
- The chatbot then offers to extend the Walk With Me time.
- John is happy and feels safe in his neighbourhood.
- Verisure Chat Bot
- 5 minutes later...When John is walking home, he slips and falls. But he can't move to reach his phone in his pocket and no one is around to help.
- Verisure detects a fall & the chatbot asks if John's ok. When the chatbot was not answered, an agent takes over the chat and calls John's mobile. With still no response, the agent taps into the phone's camera and microphone.
- We detected a fall. Are you ok?
- We tried calling you, but you didn't answer. We're worried about you.
- We're going to try to see if you're ok through your phone camera and microphone.
- The Verisure agent hears John asking for help.
- I need help! I can't reach my phone. No one is around.
- After receiving confirmation John needs help, the Verisure agent calls 112, and provides location, medical information and other needed information.
- We have heard that you need help. We have called 112 and given them your location and critical details of the situation.
- Help is on the way. An ambulance will be there in 5 minutes.
- Verisure Chat Bot
- Although an ambulance is on its way, we're going to try to get you some help faster.
- No thanks
- Also, start Walk With Me?
- Map
- Verisure Chat Bot
- Would you like to continue Walk With Me?
- ok
- Yes No
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