Leadership Academy Project
Storyboard Text
- Maybe he'll know his stuff...
- Competency Based Trust
- Who is this Andrew person? How do we know he's qualified?
- Competency Based Trust
- The remaining 70billion is the total of our customer contacts, our processes, and the knowledge, skills, and performance of our people. That's pretty important to our market capitalization.
- Competency Based Trust
- Now let's talk about human capital planning.
- Finally someone who gets what we need!
- Motive Based Trust
- I really enjoy bringing my family out for ice cream! What do you enjoy?
- Motive Based Trust
- I don't know what to do now... Can you teach me?
- Motive Based Trust
- The quality of your work has been superb and you meet all necessary criteria so we are choosing you for this promotion.
- Clear Expectations
- Good Morning Tim, I need you to inventory the Lakeshirt Tee's by SKU, color, size. The sales rep will be here today at 2pm to reorder the needed tee's.
- Ok, I understand what needs to be completed.
- Clear Expectations
- Hi Tim, I'm just following up to make sure the project is going ok...
- Clear Expectations
- Great! I'm done, lets do this!
- Ok, the t-shirt rep is here!
- Unclear Expectations
- Unclear Expectations
- Yes, thank you.
- Unclear Expectations
- Tim, the t-shirt rep is here... Do you have the t-shirt inventory?
- Ok, I will start now.
- Hi Tim, Can you go and inventory the Surf Shop today?
- Tim leaves scratching his head, wondering where & how to start...
- Thinks to self.... 'I have no idea if I did this correctly'...
- Teaching Compassion
- Truth or Dare... Truth: Tell us how you connect with your staff daily. Dare: Can you name all of your employees, their significant others and their favorite food? Do you really show compassion on a daily basis?
- Teaching Compassion
- I know you're going through a rough time but can't you get your work done...
- Teaching Compassion
- Why doesn't she get what I'm going through? Everyone else understands...
- Ingredients of Empathy
- What's in your shopping cart of compassion today?
- Ingredients of Empathy
- Perspective
- Impact
- Names
- Ingredients of Empathy
- Compassion for Executives
- Compassion for Executives
- Compassion for Executives
- Mix all the ingredients together and we get EMPATHY!
- I'm glad you're here to visit... you really understand what we're going through.
- Supportive Action
- S*$@ I can't believe he did this, its terrible!
- Supportive Action
- I'm so sorry I didn't see you back there! I'm here, do you need me?
- Supportive Action
- Fire Station #21
- We're so glad you're here Chief!
- Team Work Makes the Dream Work!
Over 30 Million Storyboards Created