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Four R's of Conflict Management

Four R's of Conflict Management

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Storyboard Description

The Four Rs of Conflict Management: What are the steps you can take to resolve conflict?

Storyboard Text

  • Tina, why have you been acting weird with me lately?
  • It's because you got the lead role. I should have! I'm a better singer than you.
  • Whatever. I don't care, I'm going to quit anyway.
  • You are a better singer. Maybe they wanted something else too?
  • Maybe you're right. I'm just disappointed. I'll take all the help I can get.
  • I don't think you should quit. You're really good. I know the lead is gone, but there's a lot of other parts. I could help you go over the lines.
  • Okay! Stay after school tomorrow with me. 
  • See you tomorrow!
  • I'll be there. 
  • Maybe I'll help her get the next lead...
  • Gina recognized some signs of potential conflict. She decides to ask Tina about her recent behaviors. 
  • Gina decides to complement Tina to try to make her feel better because acting is very important to her. 
  • Gina listened to understand and saw that Tina was more upset about not getting the part then mad at her. 
  • Gina decides to help Tina even more, because she recognizes that acting is important to both of them. 
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