Asking an opinion from someone before solving the problem.
Red Hat
Hello Jinny, it's me, Rina. Jinny, I have a problem entering the online class because of an internet problem. What should I do now?
I want to tell but I'm scared to tell the teacher about the problem I have right now and I don't want her to get angry at me.
Alright, Jinny, I will follow what you told me. I will call her and tell her my reason why I didn't enter the class.
Just tell the truth to the teacher. She will understand you and she won't get angry as long you have a reasonableproblem. Besides this situation is out of your control.
Rina, calm down you can tell directly to the teacher
Internet access problems can be fixed
White Hat
My online classes are often interrupted due to internet problems
However this internet problem can be fixed in some technical way and I can learn a little bit about computer networking
Not able to understand what the topic teaches and it's really hard to follow up with it
Black Hat
This is the reasons why we are not able to understand the lecture as well. By this our marks will be less and we might get more stress.
Due to some lack of internet connection the server doesn't work properly and it's make us more stress
How does this make us feel? How will customers (other people) feel?
What do we know?What does this tell us?
What doesn't work?What could go wrong?