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Communication Process Model

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Communication Process Model
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Storyboard Text

  • Sender: PinkyReceiver: Timberlands
  • I'm so excited to try out this new restaurant! I hope the food is good...
  • *nods*
  • Sender: TimberlandsReceiver: Waitress
  • Sure, let me get that set up for you--
  • Hi! A table for two, please.
  • WAHHHHH!!!!! (baby's cry)
  • Oh no! Can I help you, ma'am? (talking to the baby's mom)
  • I don't think she'll remember us...
  • Message: Excitement about a new restaurantEncoding: Pinky is telling Timberlands about her excitement about a new restaurant, and hoping for good food.Channel: Verbal Communication
  • 1 HOUR LATER
  • Message: Timberlands is asking for a table for herself and her friend.Feedback: The waitress is telling the friends that they'll get a table soon.
  • She has the AUDACITY to ask us for a good review when it took an hour for our food to get here???
  • FINALLY!!!
  • Sorry about the wait, ladies! If you enjoy the food, please consider leaving us a good review.
  • External Noise/Barrier: A baby in the restaurant crying, distracting the waitress and moving her attention from the friends to the baby.
  • Good review? The food took so long and isn't even that good!
  • Sorry, girl! I promise I had a better experience last time; maybe management changed?
  • Internal Barrier: Pinky isn't willing to hear the waitress out about giving the restaurant a good review because of her anger about the wait time.
  • Message: Pinky is expressing her distaste for the wait time and quality of food.Decoding: Timberlands can understand Pinky's distaste from the message and Pinky's posture and expression.
  • *Assume they have tried the food; no way to change how much is eaten in this website*
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