Yes, Bea you have a good point. I understand what you are trying to imply. I believe that you want our restaurant to be successful and known. 
 There's nothing wrong with helping them, Bea; what's wrong is that you didn't treat the customers fairly. I hope you remember one of our company's philosophies. Every customer should be treated fairly so that there is no negative impact on our restaurant and people’s image. It would be best if you realized that VIP customers and first-time customers could leave positive feedback. They are also the means of our success. I hope you understand what I'm saying.
Yes ma'am. I am sorry to what I acted earlier.
Take that as a lesson. I always said that everyone has room for improvement, and I believe that you could do better than earlier.
Yes, Ma'am I will note that. Thank you so much.
Good evening, everyone.
Good evening ma'am
Good evening ma'am
We've all gathered here for an announcement, as you can see. This week has been a challenging and hectic day for us. I'd want to congratulate you, everyone, for giving it your all, which has resulted in a high profit for us.